Accounting firm turns hours into minutes when posting hundreds of letters a day
MHA Henderson Loggie is a general accountancy practice that is based in Scotland. They have around 160 members of staff working across 4 offices. They manage clients of all sizes from entrepreneurs, charities, public sector and multinational corporations.
Business as usual was a bummer
MHA Henderson Loggie were facing some challenging times as a company, but the Business Recovery and Insolvency section were worst affected through the sheer amount of letters being posted to creditors. They dealt with multiple cases with letters being posted to 100’s of creditors for each case.
Business as Usual consisted of staff going into the office to print letters and labels, attach labels and stuff envelopes for Royal Mail to collect.
There were day to day issues which consisted of printers breaking down, meaning additional pressure on other printers and increasing maintenance costs, Human errors and low staff morale due to repetitive tasks.
And then there was COVID and lockdown restrictions.
During lockdown people were working from home with all the equipment and stationary in the office. It was difficult to get enough people in, to order stationery and manage equipment in the office.
To make matters worse staff had to take bundles of post to Royal Mail themselves increasing time and cost.
An urgent recommendation saves the day
With the increasing number of issues and delays something had to be done. A member of staff recommended Postworks and they decided to enquire and sign up pretty quickly due to the urgency and nature of work.
MHA Henderson Loggie found significant benefits by using the Postworks service. They saved time, they cut costs, and became more efficient with faster delivery. The service was easy to use and flexible with no fixed term contracts.
‘’The best feature was the ability to go back in and check that letters have actually been sent rather than assuming that they have been collected or posted on time’’ – Shona Campbell, MHA Henderson Loggie
They were so impressed that they decided to roll out Postworks to all the admin teams across the business.
Tasks complete in a fraction of the time
The biggest gain was the time it took to complete the same tasks. What took several hours was now done in a matter of minutes
Along with more efficiency and reduced frustration staff were no longer required to do mundane jobs which boosted staff morale in the process.
Having letters done and dusted within minutes as well as saving significant time and money is a service you just have to try.
Are your team bored of tedious postal tasks like Shona’s team was? Give us a call on 0370 334 1516 or pop us a message at [email protected] and save your team from frustration today!