Fortis moves to the forefront of postal innovation
Fortis Insolvency is 100% focused on helping anyone faced with insolvency. So, when its postal problems started competing for attention, it knew something needed to be done. Luckily, a chance occasion introduced Postworks.
“Insolvency practitioners send a lot of post, which costs a lot of time and money – it’s a given, right? As soon as we realised there was an easy, affordable and friendly alternative, we jumped at the chance and never looked back.” – Julie Beavis, Compliance Office, Fortis Insolvency
Fortis Insolvency is a Manchester-based insolvency practitioner that provides industry-leading advice and services to anyone facing financial and operational difficulties.
But providing industry-leading advice requires industry-leading tools – from a team of highly experienced professional advisors, right down to a slick, speedy and stress-free postal solution.
Deadlines stricter than your old headmaster
When handling insolvency matters, there are strict deadlines that must be met for the benefit of the creditor, the debtor and the law. This means letters must leave Fortis Insolvency on time and be recorded as such on the certificate of delivery. Easier said than done when handling up to 1,000 creditor letters per month.
Post was taking a huge chunk of time out of Fortis’ day, and that wasn’t all.
How long is a piece of string
It would take Fortis around 30 minutes to print, stuff, frank and drop off letters on a good day – that’s if there wasn’t a queue. On a busy day, it could take hours.
In addition to time, there was the cost of supplies, the attention of staff and the consequences of missed deadlines. And then you have the other headaches that come with post.
Running out of ink in the middle of sending a big circular, missing the post office opening time by minutes, and paying overtime for stuffing envelopes for a particular big case.
The list of postal issues was never-ending. That was, until a chance meeting.
Realising that outsourced post is the answer to your dreams
“We looked at each other and immediately knew that we needed Postworks, and we needed it now. And, we’ve never looked back.” – Julie Beavis, Compliance Office, Fortis Insolvency
Back in the day when in-person events were a thing, Julie and her office manager heard about Postworks at an IPS user group in London. Before then, they admittedly didn’t know that outsourced post was a thing. Thankfully, it is, and it’s already providing Fortis with an array of benefits.
Using PostboxCloudTM, Fortis can simply drag and drop its post, ready for printing and mailing. No more photocopying, no more franking and no more standing in the post office queue.
What’s been a particularly big selling point is the ease of Postworks. Fortis’ letterhead is automatically added to every letter. They can quickly add attachments. And they now have hundreds of templates that allow them to send professional and personalised mailings to their customers that comply with all date and proof of posting requirements.
Finally, Postworks has helped Fortis generate significant cost savings for the business, and powered them to claim back CAT1s in minutes rather than hours.
“Our whole postal process is so smooth that it practically runs by itself. Everyone’s life is a lot easier, and I can honestly say no one wants to go back to the old ways of posting, ever.
“If you’re erring, stop it and get it. It just works.” – Julie Beavis, Compliance Office, Fortis Insolvency
Take a walk on the wild side and see how Postworks can convert you from the old way of posting forever. Click here to book a demo.