Digital Transformation: Why you should start your journey now
So, the words ‘digital transformation’ seem to be flying around the office more and more – it’s a hot buzzword, especially with the rise in hybrid and flexible working.
What does Digital Transformation actually mean?
The clue is in the name… Digital transformation is the method of using new and evolving technologies to help improve business processes and add value to customers. But don’t get put off by the elaborate words, all it means is that by looking at streamlining the digital techniques within your business, you can in turn save on time, efficiency, productivity and costs – hooray!
Why does my business need to change, we are happy as we are?
As we’ve already mentioned the words digital transformation can be quite puzzling and throwing in the word change too can be even scarier. However, shifting to have a more digital first approach doesn’t have to happen with everything right away. However, the risk of not making small improvements could mean you get left behind and overtaken by competitors in the future.
So, what are examples of digital transformation?
Digital transformation doesn’t have to be automating all your processes or getting rid of all paper from the business – it simply means to shift your focus to digital ways of working!
One way to help digitally transform your business could be implementing a Print Management solution. You send your documents to the printer from wherever you are and securely release them from any device as and when you need, using a card or pin. This software also enables you to get insights into printing trends, including who is printing and what they are printing, as well as the ability to get alerts when certain words or terms are printed (great for increasing security). Not to mention it enables you to monitor paper usage meaning you can help keep an eye on your carbon footprint too.
There are a variety of apps out there to help enable a flexible workforce and the ability to become more digital. From the ability to turn documents to audio, convert PDFs to Microsoft documents, you can even take a picture of some handwritten notes and convert them to an editable document with the click of a button! Oh and not forgetting translating any document into over 44 different languages.
What about your phones? Would you benefit from the ability to answer work calls wherever you are, from your phone or laptop? Conduct business meetings via web conferencing and even implement a live chat on your website? With a hosted phone system this can all be done quickly and easily using apps – no need to even have a physical phone on your desk!
Sending and Receiving Post
Another way of achieving digital transformation may be something you are already familiar with… sending and receiving your post online. Forget the franking machine, and never open a letter again, simply do it all from an online portal! (But we’re sure you know all about that).
How do I begin my digital transformation journey?
Digital transformation is unique to every business, therefore the first step is deciding what it means for your business. Considering everything from your business processes, customer journey, products, competitors and industry; you need to know what you would like to achieve and why you are beginning your digital transformation journey.
If this is the part you are getting stuck on, not to worry… may we introduce Document Network Services, the writers of this guest article. They are the business process problem solvers and here to help companies identify key areas that can be digitally transformed! Take a look at their website to start on your journey: www.dnslimited.co.uk.