Sending council tax bills, benefits letters, and other communications shouldn’t be a headache.
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Why local councils switch to Postworks
Stretched council budgets shouldn’t fund office printers.
Budgets are shrinking, but you're overpaying for clunky software
Every penny of public funding counts. You shouldn’t have to pay a premium for a system that makes your job harder.
You manage data securely, but send letters into a black hole
You’d never rely on guesswork for council records. Yet, thousands of critical letters are sent without tracking, visibility, or undeniable proof they actually arrived.
You’re committed to Net Zero, but your mailing provider isn't
It’s hard to hit government sustainability targets when your outsourced mail still leaves a heavy carbon footprint.
You need to communicate quickly, but wait on IT to fix a typo
When residents need urgent updates, a week-long back-and-forth just to change a letter template is frustrating. Your team should be able to make edits in seconds and get the post out today.
Why make sending post harder than it needs to be?
Still wrangling clunky systems, confusing workflows, or spending hours on admin? With Postworks, there’s none of that. Our platform is so simple, you’ll be up and running in minutes – no training, no jargon, just drag and drop.
Proof when you need it
When delivery is challenged, councils need clear, defensible evidence.
Every communication includes certified proof of postage, with a timestamp from the Royal Mail network.
Records are easy to access, audit and rely on when it matters most.
Lower carbon, no added complexity
Councils are under increasing pressure to meet carbon-reduction targets without increasing cost or operational burden.
Postworks helps make sustainability part of everyday operations, with 11 trees planted for every 10 we use.
What our customers say
Businesses big and small across the UK, are changing the way they send and receive regulated comms. See for yourself.
Tired of waiting on IT every time you need to tweak a letter?
Needing a quick change shouldn’t mean logging a ticket, chasing IT, or paying your supplier just to tweak a letter. With Postworks, you’re in control. Create and edit your own letter templates in Word – no coding, no hassle, no waiting.
ROI Calculator
Calculate your savings in seconds
See how much time and money you could save by switching from franking to a hybrid mail service like Postworks
Still got questions?
Will changing this slow teams down?
No – solutions must fit around existing workflows, not force wholesale change.
Is this secure and compliant?
Data handling, access and auditability are designed for regulated public sector environments.
How is proof evidenced?
Certified, timestamped records are available whenever correspondence is questioned.
Do core council systems need to change?
No – existing systems continue to generate letters as they do today.
How does this support sustainability targets?
Postworks is the only UK postal provider that’s carbon neutral. Environmental impact is reduced as part of everyday operations, without creating extra work or risk.
Can this scale during peak periods?
Yes – volumes can increase without adding pressure to internal teams.
How does this work with hybrid or remote teams?
Processes remain consistent, regardless of where teams are based.
