Hybrid Mail

Send post without going to the post office.

Postworks is the hybrid mail platform that prints, packs, and posts your letters for you – from anywhere, to anyone, in minutes.

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Trusted by leading brands

What is hybrid mail?

Hybrid mail lets you create and send physical letters digitally. You simply upload your document, we print it, stuff it, and post it – the same day. No printer. No envelopes. No trip to the post office.

It’s how businesses that send letters at volume (appointment reminders, invoice packs, legal notices, compliance correspondence) do it without the overhead of an in-house post room.

See how it works

Why use hybrid mail?

If your business still prints letters in-house, you already know the routine.

Print the document. Find an envelope. Fold it. Frank it. Walk it to the post room. Hope nothing gets left behind.

Hybrid mail replaces all of that with a few clicks.

You upload your documents securely and we handle the printing, packing and posting. Your team keeps working instead of standing around the printer or making trips to the post office.

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Traditional vs Hybrid Mail

What our customers say

Businesses big and small across the UK, are changing the way they send post. See for yourself.

“
Julie Beavis - Compliance Officer

“Our whole postal process is so smooth that it practically runs by itself. Everyone’s life is a lot easier, and I can honestly say no one wants to go back to the old ways of posting, ever. If you’re erring, stop it and get it. It just works.”

“
Joanna KierylukSavills

“Great tool and time-saver that gives you visibility of what you are sending. Postworks is like a best friend or assistant that sends post for you.”

“
Trevor Williams - Restructuring Advisory Director

“We’ve got 18 insolvency offices, all with their own templates and letterheads - and Postworks handles that complexity perfectly. Each office has its own inbox, and it just works.”

“
Mark Hatcher - IT ManagerBurlington Primary Care

“We’ve managed to save on time and cost. Postworks is efficient and can send letters seamlessly.”

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Greg Clough - Associate DirectorAlvarez & Marsal

“The whole process is intuitive, beyond simple, swift, and costs less than the stamp. There is nothing not to like.”

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Claire Howell - Senior ManagerHudson Weir

“Regardless of volume, it is a similar, straightforward process – We can definitely measure the time saved.”

“
Catherine Gooding-WilliamsWelwyn Hatfield Borough Council

“We were up and running within 24 hours.”

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Guy PoultneyGreen Party

“Cheaper, faster and more flexible than DocMail.”

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Cocoon

“We've used Postworks for a month with great support from. It's easy to use, speeds up posting, and reduces costs.”

6 reasons why businesses switch to hybrid mail

The letter is urgent. The process is not.

Your team has work to do, but somehow the day still gets eaten by printing, folding, stuffing envelopes and checking what made the collection. Hybrid mail moves that process online, so hundreds or thousands of letters can be sent in minutes.

01

Your costs are increasing. Revenue isn’t.

You manage budgets carefully, but printers, paper, envelopes, franking, maintenance and staff time all add up quietly. With hybrid mail, there’s no need to maintain an in-house mailing setup. You only pay for what you send.

02

Your team works flexibly. Your post process doesn’t. 

People work from different offices, homes and locations, but the old process still depends on someone being near the printer. Hybrid mail gives everyone the same way to send letters, wherever they’re working.

03

You need proof. Manual posting gives you guesswork.

Important letters need a clear record, but manual posting often leaves teams relying on memory, spreadsheets or “I think that went out”. Hybrid mail gives every letter a full audit trail, so you can see what was sent and when.

04

Your volumes are growing. Your process isn’t.

Sending fifty letters manually might work. Sending five thousand that way becomes the problem. Hybrid mail keeps the process the same whether you’re sending a small batch or a major customer mailing.

05

You still need letters. You don’t need the old routine. 

Some communications still need the formality and visibility of physical post. Hybrid mail keeps letters in the workflow, without dragging your team back into a manual print, pack and post process.

06

Not just hybrid mail.

Most hybrid mail platforms stop once the letter is posted.

Postworks goes further, bringing post, email, SMS, templates, proof and integrations into one platform.

Mail, email and SMS

Use the right channel for the message, without managing three separate tools.

Same-day post

Send physical letters online and get them into the postal process quickly.

Email to letter

Start with email. If it is not opened, trigger a physical letter automatically.

Templates built in

Create approved templates once, then use them again without rebuilding every document.

Modern API

Connect Postworks to your existing systems and trigger communications automatically.

Proof of postage

ClearSend® gives you certified proof of postage for physical letters sent through Postworks.

Clear pricing

No minimums. No contracts. No awkward surprises.

ISO certified

ISO 27001, 9001, 14001 and 22301 certified. UK data residency. GDPR compliant. Full delivery audit trail for every communication.

Stored records

Keep a clear record of what was sent, when it was sent and where the evidence sits.
ROI Calculator

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See how much time and money you could save by switching from franking to a hybrid mail service like Postworks

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Please note: The numbers you see here are estimates based on 2026 UK mailing and franking costs. Every business is different, so your actual costs may vary a little - figures are for guidance only and not a formal quotation. Please speak to our Product Specialists for a tailored solution for your company.