Digital inbound post for insolvency – sorted, routed, and ready to act on the same day.
Right now, most insolvency teams are stuck waiting for envelopes to land at head office, then for someone to open, scan and email them on – or for you to collect the pile from reception. If the admin team is busy, away or misses something, your work waits too. Critical letters move at the speed of your slowest manual process, not at the speed your cases need.
Post doesn’t need to move at a snail pace.
Postworks Receive replaces scattered inbound post and ad-hoc outbound with one joined-up system:
Smart routing rules for insolvency – by office, brand, case reference, client, or team.
Instant online access for case teams and partners, wherever they work.
Send + Receive combined so you can send creditor packs, progress reports and appointment notices directly from Postworks, using the same data and audit trail.
With real-time tracking and reporting, you’ll see exactly where every letter sits on each case – and who’s viewed it. Secure digital storage means creditor, HMRC and Court post doesn’t go missing, and compliance-ready archives make it easier to evidence statutory notices, responses and case decisions.
Scan your eyes across these game-changers.
Get in touch with on our friendly product specialists to arrange a plan that is custom tailored to your needs.
Insolvency businesses big and small across the UK, are changing the way they send and receive post. See for yourself.
Yes. Postworks is certified to recognised standards for quality and information security, and inbound post is processed in secure UK facilities. Access to digitised post is controlled by user and role, with a full audit trail of who viewed or downloaded what.
We work with you to define specific rules for HMRC, Court and Companies House correspondence:
Special routing rules for key senders and document types.
Clear handling for originals that must be retained (e.g. sealed Court orders).
Optional physical forwarding where you need to keep an original in a particular office.
Items that cannot be fully digitised (cheques, identity documents, security-sensitive originals) are:
Digitised for record-keeping where appropriate; and
Forwarded to the nominated office or individual under an agreed process.
Most insolvency firms can:
Agree the scope in a single 30-minute session.
Redirect post within a few hours.
Have case teams viewing digital post in Receive shortly afterwards.
Because Receive is software-first, there’s no hardware to install and minimal IT involvement beyond standard checks.
Receive pricing is typically at account level, with tiers based on volume and features. Most multi-office insolvency firms start on our Smart plan, which includes:
Text-searchable PDFs.
Receive workflows.
Extended online archive and advanced reporting.
No. Many firms start by:
Piloting Receive in one office, even if others keep their existing scanning setup.
Comparing performance and cost between the pilot office and “business as usual”.
Using that evidence to decide how quickly to roll Receive out to other locations.
You can move offices across in waves, avoiding disruption.
Once the pilot office is running smoothly, we:
Review the data and feedback with your project lead.
Confirm what will be copied to other offices (rules, templates, user roles).
Agree the rollout schedule and success measures.
Support each new office with targeted comms, in-app prompts and light-touch training.
The aim is a repeatable, software-led rollout that doesn’t depend on big one-off projects.
support@postworks.co.uk
0370 334 1516
Monday – Friday: 09:00 – 17:30
