Runshaw College teaches itself a new level of efficiency with Postworks

8,000 students suddenly working from home and needing printed resources sounds like a postal nightmare, but it’s turned into an efficiency dream for programme office coordinator Gill Davies. 

“We had to quickly come up with a solution for sending out thousands of letters to students – little did we know that the solution would bring long-term benefits to the college.” – Gill Davies, Program Office Co-ordinator, Runshaw College

Runshaw College is a further education college based in Lancashire and offering school leavers, adults and apprentices courses of all shapes and sizes. 

With over 8,000 students and 600 administrative staff, post has always played an important role in the day-to-day operation of the campus. But last year, it became even more crucial.

Maintaining grades during disruption

Sending welcome packs, letters to parents and remote learning course materials was BAU for Runshaw College. As such, they had their processes down to a tee. 

As long as the letters were typed, printed, stuffed and delivered to the post room in time for the 3:30 pm cut-off, there wasn’t an issue. But suddenly, things were about to change. 

The unexpected and unwelcome arrival of COVID-19 meant that students and staff had to work remotely. And this meant they needed course materials ASAP.

To maintain Runshaw’s pristine postal service record, Gill Davies needed a solution that turned this monstrous, multiple-hour and somewhat impossible task into a breeze. And ideally, she needed something she could control from home.

Passing with flying colours

Thanks to a colleague’s recommendation, Gill clicked onto Postworks’ website and the rest, they say, is a history lesson.

“I needed an immediate solution for posting all staff and students the materials they needed to teach and learn from home. What I got was a long-term solution for increasing efficiencies and cost savings for the whole college.”

Using PostboxCloud™, Runshaw College was able to post these materials, alongside BAU letters and welcome packs, quickly and easily. 

The service was easily tailored to allow for coloured paged course materials, and Gill improved overall quality using her newfound visibility over everything leaving the college’s new virtual post room. 

Gill is especially impressed with how easy the system is to use and how helpful and friendly the support team are (cue blushing faces!)

“You simply upload a document and Postworks does the rest. It’s incredibly professional, time-saving, efficient and easy. What more could you ask for?!”

If you want to improve your postal grades, click here to book a demo and see how Postworks can help.