Case Study

Belvoir

From manual landlord remittances to digital sending in a few clicks

Belvoir is a busy lettings agency working with landlords across the local area. Sandra from ATB Accounting Training manages their accounts and regularly sends rental remittance statements to landlords who still prefer paper copies.

Before Postworks, that meant printing, folding, inserting and stamping around 90 letters a month by hand. By moving these hard copy statements into Postworks, Belvoir now keeps paper-first landlords happy while reducing admin, cutting everyday postage costs and giving Sandra time back for higher-value accounting work.

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INDUSTRY
The Challenge

Sending paper remittances was taking too much time

Most Belvoir landlords receive their remittance statements by email, but a small group still prefers hard copies. That left Sandra with a regular manual posting job every month, printing statements, folding them, putting them into envelopes and adding stamps before sending them out.

Each statement only took around a minute to prepare, but with around 90 letters a month, the time quickly added up. On top of a busy accounting workload, the process created another recurring task that had to be remembered, managed and completed by hand.

The time cost was not the only issue. Sandra was spending around £55 a month on stamps alone, before adding paper, envelopes, printer ink and the hassle of keeping supplies topped up. As the business grew and stamp prices continued to rise, the old process became increasingly difficult to defend. Belvoir still needed to support landlords who wanted paper statements, but the team needed a simpler and more cost-effective way to send them.

 

How we fixed it

A closer look at the results

90 statements monthly

Statements are now sent digitally instead of being printed, folded and stamped by hand.

1 minute saved per statement

Time once spent preparing
each statement can now go
back into accounting work.

Lower costs per statement

Stamp, paper and envelope costs have been reduced while landlords still receive paper copies.

The Turning Point

Finding a simpler way to send regular low-volume post

The turning point came when rising stamp prices made the monthly posting routine feel unsustainable. Sandra started looking for a better way to manage regular landlord post without taking on a complicated contract, new hardware or a process that was too heavy for Belvoir’s needs.

Postworks gave her a straightforward way to keep sending paper remittances without doing the physical posting herself. It fitted neatly around the way Belvoir already worked, which meant the business could improve the process without creating a bigger operational change.

After onboarding, the process changed quickly. Instead of printing statements, folding them, filling envelopes and applying stamps, Sandra now uploads the remittance PDFs into Postworks.

Postworks handles the printing, enveloping and posting, while Sandra keeps control over what is sent and when. What used to be a fiddly monthly task is now a much simpler digital workflow that supports landlords without adding pressure to the accounts team.

 

“It is a doddle to get on with and use. The service has been great from our first conversations through to installation, and I am still really happy with how it works. I would absolutely recommend using Postworks.”

Sandra QuinnATB Accounting Training, contracted to Belvoir
The Outcome

Paper landlord statements without the manual posting

With Postworks in place, Belvoir can continue sending hard copy remittances to landlords who want them, without letting the process eat into Sandra’s working day.

Key Results

⏱️ Less time spent on envelopes

Minutes once spent printing, folding and stamping now go back into accounting work.

💷 Everyday postage costs reduced

Lower reliance on stamps, paper and envelopes helps keep routine sending costs under control.

🙂 Paper copies without extra pressure

Landlords who prefer hard copy statements still receive them, without adding office admin.

🧩 A simple fit for regular low-volume post

Postworks fits around Belvoir’s existing process without new hardware or complex setup.

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