Post, email or both. Postworks handles the whole sequence – fast to set up, no hidden fees, live in minutes.
Trusted by leading brands
Why recovery teams switch to Postworks
Your recovery strategy is digital. The letters that make it work… aren’t.
Every extra contact cycle eats into your margins
Postage, admin and repeat reminders add up fast. Faster sending and fewer cycles mean better recoveries – and lower costs.
Your letters need proof you can stand on in court
When you send statutory notices, reminders or pre-action letters, you need evidence they arrived – not guesswork. ClearSend® gives you the proof you need if a debtor disputes it.
No more “did that go out?”
See what was sent, what failed, and what needs checking, without digging through spreadsheets or supplier reports.
You have to wait weeks to update a template
If you’re relying on support tickets or a dev team to update templates, every delay pushes recoveries back. With Postworks, you update everything instantly in Word. Letters or emails. No coding, no waiting.
Post is doing jobs email could handle faster
Some recovery messages can land in seconds and cost less to send. But if the process defaults to letters every time, teams lose time before the chase has even started.
Postworks lets email take the first step, with post ready when it really matters.
Delays cost money
When a debt letter sits waiting to go out, it’s already costing you money. Postworks gets it out the door the same day you hit send. You stay in control the whole way: you can see what’s queued, what’s printing, and what’s already handed to Royal Mail.
The best part? It’s instant to start. No setup calls, no installs – just log in, drag in your letter, and it’s gone
When proof matters
When delivery matters, guessing isn’t good enough. ClearSend® gives you certified proof of postage for every letter – so when questions come your way, you’ve already got the answers.
No grey areas. No stress. Just total clarity.
“We cut mailing spend by around 15–20% and the team ships same day. Complaints about ‘never received’ have dropped. Exporting proof is instant.”
Lewis MacCallum
Operations Manager
Reporting that spots gaps before they become problems
Postworks gives you visibility into every outcome. You can see which letters were sent, which were returned, and which never made it out – all in real time. That means your team can update details fast, resend where needed, and keep every case on track.
Make changes in minutes, not meetings
Needing a quick change shouldn’t mean logging a ticket, chasing IT, or paying your supplier just to tweak a letter. With Postworks, you’re in control. Create and edit your own letter templates in Word – no coding, no hassle, no waiting.
Email first, post when it counts
Recovery isn’t one step. It’s a sequence.
That’s how recovery should work.
Instead, many workflows default to post at every stage – adding cost, delay, and unnecessary friction. Start with email. Escalate to post when it matters.
Still got questions?
Will switching disrupt operations?
No. Most teams go live in hours. You can run Postworks in parallel, validate outcomes, then switch.
How do you handle GDPR/data security?
Data is processed under a UK-based Data Processing Agreement and complies with UK GDPR/DPA 2018; encrypted in transit and at rest; access controls and logs ensure clear auditability. Please read our full data processing agreement.
Do we lose control?
No. You control the message. Postworks handles the manual bit.
Your team still decides what gets sent, when it gets sent and who receives it. The difference is that everything is tracked in one place, so you are not relying on branch habits, spreadsheets or someone remembering what happened.
How fast can we go live?
Typically within hours. No setup fees.
Do we need signed-for?
Not for proof of postage. Postworks provides court-admissible proof recorded at post-stream entry.
Can you integrate with our case system?
Yes – REST APIs, SFTP, webhooks, and upload options. SSO supported.
