Baker Tilly Mooney Moore
From unworkable paper processes to confident, compliant creditor communications
Baker Tilly Mooney Moore is a Belfast based accountancy and advisory firm that supports companies through formal insolvency and restructuring. In Northern Ireland, insolvency paperwork must be sent by post, not email, and creditors must receive at least 14 days notice, which made manual printing, stuffing and posting a real pressure point. By moving creditor communications to Postworks, the team now sends compliant, on time letters remotely without wrestling with envelopes or Post Office queues.
The Challenge
Strict notice periods made manual mailing a major risk
In Northern Ireland, every insolvency notice must be delivered by post rather than email, and creditors must receive at least 14 days’ notice. If a letter arrives even one day late, legislation is breached and serious consequences follow. Preparing these letters was a major strain, with 100 creditor letters taking up to three hours to organize, while more extensive lists took days.
Remote working turned a difficult process into an almost impossible one. Mail still needed to go out on time and in large volumes, but different home locations required different envelopes, many of them prepaid. Because some colleagues could reach a Post Office while others could not, the logistics quickly became unworkable. The team needed a way to send large volumes of statutory letters from home while protecting strict timelines and keeping costs under control.
A closer look at the results
2–3 hours saved per 100 letters
By eliminating manual printing and stuffing.
14 day notice periods protected
Dependable delivery means NI insolvency deadlines are met
Compliance made
simple
Clear reporting for recovery and compliance.
The Turning Point
Transitioning to a flexible, web-portal mailing environment
When the pandemic forced everyone to work from home, Baker Tilly Mooney Moore started searching for a better way to send statutory post. Any new option had to be convenient, accessible outside the office, guarantee timely delivery, and drastically reduce mail preparation times. Postworks met those needs perfectly with competitive pricing and zero up-front costs.
Adopting the platform made daily operations much easier. The online portal was simple to learn and immediately lighter than the manual system it replaced. The team could send creditor letters and reports quickly while working remotely, confident that items would arrive within legal timescales. Built-in reporting also made it easy to evidence postage and reclaim costs appropriately.
“There are no drawbacks to using Postworks, it has definitely improved things for us. It is so simple to use.”
Claire MateerRestructuring and Insolvency Department Manager, Baker Tilly Mooney Moore
The Outcome
Complete workplace flexibility and simplified case recharges
With Postworks in place, Baker Tilly Mooney Moore can meet strict Northern Ireland insolvency rules without sacrificing hours to envelopes and Post Offices.
Key Results
⏰Time back on every insolvency case
What once took hours of printing, stuffing and queuing now takes minutes through a simple online workflow.
💷Clear reporting for recoverable costs
Comprehensive reports show exactly what was sent and when, making it easier to claim costs back.
💻Remote ready statutory communications
Teams can send compliant creditor notices from home, instead of relying on office printers and post runs.
📆Confident compliance with postal only rules
A reliable postal process helps protect 14 day notice periods and removes the stress of missed deadlines.
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