Quantuma
Two weeks to paperless across 18 busy offices.
Quantuma is an advisory and insolvency firm known for its partner-led approach and high-volume casework. But every new assignment meant more paper, more printing, and longer queues for the franking machine, with letters becoming harder to track as piles grew. By moving to Postworks for sending and receiving, Quantuma went paperless across 18 sites in just two weeks while keeping every statutory deadline on track.
The Challenge
Manual mail processing slowed down high-volume case management
Preparing statutory mail wasn’t just time-consuming. It had become a logistical challenge.
Across 18 offices, teams were manually printing every letter, checking attachments, stuffing envelopes and feeding them through franking machines. Large insolvency mailings quickly filled desks and meeting rooms with paper, while multiple people across the business spent valuable time preparing post instead of supporting clients.
As the business grew, so did the paperwork.
When the move to home working happened during the COVID-19 pandemic, Quantuma suddenly needed a way for everyone to continue sending statutory communications, wherever they were working.
A closer look at the results
18 sites live
in two weeks
With no complicated rollout or lengthy IT project.
Remote sending from anywhere
Staff could continue sending statutory communications wherever they were working.
No more printers or franking machines
Manual mail preparation replaced with a simple digital workflow.
The Turning Point
Putting an end to manual paperwork
Quantuma weren’t looking for an ambitious digital transformation project.
They simply needed a reliable way to keep post moving and continue meeting statutory deadlines.
After seeing a demonstration of Postworks, the decision was easy.
Because Postworks is browser-based, there was nothing to install and no complex infrastructure to build. Teams could upload letters securely through the web portal and Postworks handled everything else – printing, enclosing, posting and providing a complete audit trail.
The rollout across all 18 offices took just two weeks, with Postworks managing the implementation and supporting users throughout the transition.
For many of the team, moving away from paper felt like a big change. But with responsive UK-based support always available, confidence quickly grew.
“It is amazing to have a remote system to send our post.No matter where we are we can always get our letters sent.”
Victoria Brecht, Compliance and People Development AssistantQuantuma
The Outcome
One simple way to send post across the whole business.
Today, Quantuma’s teams no longer need printers, envelopes or franking machines to send business-critical communications.
Most importantly, sending post is no longer tied to an office.
Whether users are working from home or one of Quantuma’s 18 locations, everyone follows the same simple process.
Key Results
📉 18 offices rolled out in just two weeks
A fast implementation with no lengthy IT project and minimal disruption to the business.
🌍 Send post from anywhere
Teams can continue meeting statutory deadlines whether they’re in the office or working remotely.
🧾 Hours of manual admin removed
Printing, matching attachments, stuffing envelopes and franking mail have been replaced by a few simple clicks.
🙋 Complete confidence and compliance
Every communication is backed by a full audit trail, helping Quantuma evidence that statutory mail has been issued on time.
Related Case Studies
A&M: From blocked bulk emails to fast, court ready creditor communications
Read More
Removing the final manual step for Leading Business Services
Read More
